Potomac Bank

Reports To: Director of Wealth and InvestmentsFLSA Status: Non-Exempt ESSENTIAL DUTIES AND RESPONSIBILITIES Client Service• Provides initial contact, within department reception area, with all visitors.• Demonstrates a professional, friendly, and positive tone for the department.• Continuously demonstrates a helpful, friendly attitude and is committed to providing excellent client service. Serves ...read more

Reports To: Branch Manager/Assistant Branch ManagerFLSA Status: Non-Exempt  SUMMARYResponsible for a broad range of teller transaction processing, referring bank products and services while providing friendly customer service and playing a vital role in delivering an exceptional customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES  Customer Service• Ability to interact with the public and ...read more

Reports To: Deposit Operations Manager FLSA Status: Non-Exempt  General Statement of Duties: A Client Care Center Specialist will have a passion for providing an Amazing Client Experience by supporting existing and potential clients through phone and electronic points of contact. A Client Care Center Specialist will answer questions, offer problem resolution, and troubleshoot digital programs ...read more